Cancellation Time | Refund Rate | Extra Benefit |
---|---|---|
45+ days | 100% refund | 5% discount coupon |
30-44 days | 85% refund | Rescheduling right |
15-29 days | 25% refund | Rescheduling right |
8-14 days | 15% refund | - |
7 days or less | No refund | - |
Full refund for documented cases within 72 hours of cancellation:
Severe weather warning (Port Authority approval)
Technical failure (Certified survey report)
Official travel ban (Ministry circular)
Deposit Type | Refund Time | Conditions |
---|---|---|
Security Deposit | 24 hours | No damage |
Fuel Deposit | 2 hours | Unused fuel cost |
Cleaning Deposit | Immediately | Yacht returned clean |
Free rescheduling: Once if done 45+ days prior
Date changes: Subject to availability
Online form (3 min completion)
WhatsApp support (+90 552 822 37 83)
Instant approval (45+ days prior)
Marina fees & insurance premiums non-refundable
Bank charges deducted from refund
Travel insurance strongly recommended
Lower cancellation fees than competitors
Fastest refund processing (24 hours)
Broadest force majeure coverage
You can reach us 24/7 through our Customer Support Line or WhatsApp line.